Privacy Policy

Your Privacy Matters to Us

At BEACON BAY LLC, we understand that privacy is not just a legal requirement—it is a fundamental right. In today’s digital world, your personal information is valuable, and protecting it is our responsibility. We are committed to being transparent about how we collect, use, store, and protect your data. This Privacy Policy explains our practices in clear, straightforward language so that you can make informed decisions about your relationship with us.

We believe that trust is the foundation of any successful business relationship. When you visit our website, browse our products, or make a purchase, you are placing your trust in us. We honor that trust by handling your personal information with the care and respect it deserves. We never sell your data to third parties. We never use your information in ways you would not expect. And we continuously work to improve our security practices to keep your information safe.

This Privacy Policy applies to all visitors, users, and customers of our website located at https://beaconbay.shop (the “Site”). It also applies to any information we collect through email, phone, or other communications with you. Please take a few minutes to read this policy carefully. If you have any questions or concerns, our customer service team is always available to assist you.

I. Information We Collect

We collect information from you in several ways, both directly and indirectly. The types of information we collect depend on how you interact with our Site and what services you use.

Information You Provide to Us

When you use our Site, make a purchase, create an account, or contact us, we may collect the following information:

Personal Identification Information:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Date of birth (for age verification purposes)

Payment Information:

  • Credit card or debit card details (processed securely by Stripe—we do not store full card numbers)

  • Billing address associated with your payment method

  • Payment method preferences

Account Information:

  • Username and password (for customers who create an account)

  • Order history

  • Product preferences and wish lists

  • Saved addresses and payment methods (if you choose to save them)

Communications:

  • Records of your communications with us, including emails, phone calls, and chat messages

  • Feedback, reviews, and survey responses

  • Preferences for receiving marketing communications

Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and your interaction with our website:

Device Information:

  • IP address

  • Browser type and version

  • Operating system

  • Device type and model

  • Screen resolution

  • Language preferences

Usage Information:

  • Pages visited and time spent on each page

  • Products viewed and added to cart

  • Search queries

  • Clickstream data (the sequence of pages you visit)

  • Referring website or search engine

  • Date and time of visits

  • Exit pages

Location Information:

  • General geographic location based on your IP address (e.g., country, region, city)

  • Precise location data only if you grant permission (for example, when using a mobile device)

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about your browsing behavior. For detailed information, please see the “Cookies and Tracking Technologies” section below.

Information from Third Parties

We may receive information about you from third-party sources, including:

  • Payment Processors: Stripe may share information about your payment status and fraud analysis.

  • Shipping Carriers: We may receive delivery confirmation and address validation information.

  • Analytics Providers: Services like Google Analytics provide aggregated data about site usage.

  • Social Media Platforms: If you interact with us on social media, we may receive information about your public profile.

II. How We Use Your Information

We use your information for various purposes related to operating our business and providing you with the best possible shopping experience:

Order Processing and Fulfillment

  • Process and complete your purchases

  • Verify your identity and payment method

  • Confirm your orders and send order updates

  • Arrange shipping and delivery

  • Provide tracking information

  • Handle returns, refunds, and exchanges

  • Communicate with you about your orders

Customer Service

  • Respond to your questions and concerns

  • Resolve issues with orders, payments, or deliveries

  • Provide product recommendations and assistance

  • Process complaints and feedback

  • Offer technical support

Account Management

  • Create and manage your customer account

  • Maintain your preferences and settings

  • Provide access to your order history

  • Allow you to save addresses and payment methods

Marketing and Promotional Communications

  • Send you information about new products, collections, and promotions

  • Provide personalized product recommendations based on your preferences

  • Offer exclusive discounts and special offers

  • Send seasonal catalogs and newsletters

  • Notify you about upcoming events and sales

  • Ask for your feedback and reviews

You may opt out of marketing communications at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us directly.

Website Improvement and Analytics

  • Analyze how customers use our Site

  • Identify trends and patterns in browsing and purchasing behavior

  • Improve our website design, navigation, and functionality

  • Optimize the checkout process and reduce cart abandonment

  • Test new features and gather user feedback

  • Measure the effectiveness of our marketing campaigns

Fraud Prevention and Security

  • Detect and prevent fraudulent transactions

  • Verify the identity of customers

  • Protect against unauthorized access to your account

  • Monitor for suspicious activity

  • Comply with legal and regulatory requirements

Legal Compliance

  • Comply with applicable laws and regulations

  • Respond to legal requests and court orders

  • Protect our rights and the rights of our customers

  • Enforce our Terms and Conditions and other policies

III. How We Share Your Information

We respect your privacy and do not sell, rent, or lease your personal information to third parties for their marketing purposes. However, we may share your information with certain trusted partners to operate our business and provide you with our services.

Service Providers

We share your information with third-party service providers who assist us in operating our business:

Payment Processing:

  • Stripe: We use Stripe to process your payments. Stripe receives your payment information and billing details to complete transactions. Stripe is fully compliant with PCI DSS and uses industry-leading security measures. For more information, please review Stripe’s Privacy Policy.

Shipping and Fulfillment:

  • USPS, UPS, FedEx: Our shipping carriers receive your name, address, and contact information to deliver your orders.

  • Warehouse and Fulfillment Partners: Third-party fulfillment centers may receive order details to pick, pack, and ship your products.

Marketing and Analytics:

  • Google Analytics: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects anonymous usage data through cookies. For more information, please review Google’s Privacy Policy.

  • Email Marketing Platforms: We use email service providers to send you marketing communications and order updates.

Customer Service:

  • Customer Support Platforms: We use third-party tools to manage customer inquiries and support tickets.

Business Transfers

If BEACON BAY LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and provide you with choices regarding your information.

Legal Requirements

We may disclose your information if required by law or if we believe that such action is necessary to:

  • Comply with legal obligations, court orders, or government requests

  • Protect and defend our rights, property, or safety

  • Enforce our Terms and Conditions or other policies

  • Investigate and prevent fraud or illegal activity

  • Protect the rights, property, or safety of our customers or others

With Your Consent

We may share your information with third parties for other purposes if we have obtained your explicit consent.

IV. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, preferences, and browsing activity. Cookies make your online experience more efficient and personalized.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the Site to function properly. They enable basic features like page navigation, secure checkout, and access to your account. Without these cookies, the Site would not work correctly.

Preference Cookies: These cookies remember your preferences and settings, such as your language preference, currency, and location. They make your experience more personalized and convenient.

Analytics Cookies: These cookies collect information about how you use our Site, such as which pages you visit and how long you spend on each page. This helps us improve our Site and understand what our customers want.

Marketing Cookies: These cookies track your browsing behavior to help us deliver relevant advertisements and promotional offers. They may also be used to measure the effectiveness of our marketing campaigns.

Third-Party Cookies

We also use third-party cookies from trusted partners:

  • Google Analytics: Provides analytics and usage data.

  • Social Media Platforms: Enable social sharing features and track interactions.

  • Advertising Partners: Help us deliver targeted advertisements.

Your Cookie Choices

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

  • Accept all cookies

  • Block all cookies

  • Block third-party cookies

  • Delete cookies when you close your browser

  • Receive notifications when cookies are being set

Please note that blocking cookies may affect the functionality of our Site and limit your ability to use certain features, such as saving items to your cart or checking out.

Do Not Track Signals

Some browsers offer a “Do Not Track” feature that signals websites you do not want your browsing activity tracked. We currently do not respond to Do Not Track signals. However, you can still manage cookie preferences through your browser settings.

V. Data Security

Our Security Measures

Protecting your personal information is a top priority at BEACON BAY LLC. We implement a comprehensive set of security measures to safeguard your data:

Encryption:

  • We use Secure Sockets Layer (SSL) encryption to protect data transmitted between your browser and our Site. This ensures that your personal and payment information cannot be intercepted by unauthorized parties.

Secure Payment Processing:

  • All payments are processed through Stripe, a Level 1 PCI DSS compliant service provider. Stripe uses advanced encryption and security protocols to protect your payment information.

Access Controls:

  • Access to your personal information is restricted to authorized employees and service providers who need it to perform their job functions.

  • All employees are trained on data protection and privacy practices.

Data Storage:

  • We store your information on secure servers protected by firewalls and other security technologies.

  • We do not store your full credit card details on our servers.

Regular Security Audits:

  • We regularly review and update our security practices to address emerging threats.

  • We conduct vulnerability assessments and penetration testing to identify and address potential weaknesses.

Your Responsibility for Security

While we take every reasonable precaution to protect your information, no system is completely secure. You also have a role to play in protecting your information:

  • Create a strong, unique password for your account

  • Do not share your password with anyone

  • Log out of your account when using public or shared computers

  • Keep your email address and contact information up to date

  • Report any suspicious activity to us immediately

Data Breach Response

In the unlikely event of a data breach, we will:

  • Take immediate steps to contain and investigate the breach

  • Notify affected customers promptly

  • Work with law enforcement and security experts as appropriate

  • Provide guidance on steps you can take to protect yourself

VI. Data Retention

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, and reporting requirements.

Order Information: We retain order records for as long as necessary to provide customer service, process returns, and comply with legal and accounting obligations. This typically means we keep order information for at least 7 years from the date of the transaction.

Account Information: If you create an account with us, we retain your account information for as long as your account remains active. If you close your account, we will delete your personal information, subject to legal and regulatory requirements.

Marketing Information: We retain marketing preferences and communication history for as long as you remain subscribed to our marketing communications. If you unsubscribe, we will retain your information to ensure we do not contact you again.

Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for business analysis and improvement.

Data Deletion

You may request that we delete your personal information at any time. To do so, please contact us at minh.bckm@gmail.com. We will process your request in accordance with applicable laws and regulations. Please note that we may not be able to delete certain information if it is required for legal or legitimate business purposes.

VII. Your Rights and Choices

We believe that you should have control over your personal information. Depending on your location and applicable laws, you may have certain rights regarding your data.

Your Rights

Right to Access: You have the right to request a copy of the personal information we hold about you. We will provide this information in a portable format.

Right to Rectification: If your information is inaccurate or incomplete, you have the right to request that we correct it.

Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Right to Restrict Processing: You have the right to request that we limit the processing of your information.

Right to Object: You have the right to object to the processing of your information for certain purposes, including direct marketing.

Right to Data Portability: You have the right to receive your information in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Email: minh.bckm@gmail.com

Phone: +84793594686

Mail: BEACON BAY LLC, 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702

Please include your full name, email address, and a description of your request. We may need to verify your identity before processing your request.

Response Time

We will respond to all legitimate requests within 30 days. If your request is complex or if we receive a high volume of requests, we may need additional time. We will notify you if this is the case.

No Discrimination

We will not discriminate against you for exercising your rights. You will not be denied service, charged different prices, or receive a lower level of service for exercising your data protection rights.

VIII. Children’s Privacy

Our Policy

BEACON BAY LLC is committed to protecting the privacy of children. Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information on our Site.

Parental Consent

If you are a parent or guardian and you believe that your child under 13 has provided personal information to us, please contact us immediately. We will take steps to delete the information and terminate the child’s account.

Age Verification

We may take steps to verify the age of our users. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

IX. International Data Transfers

Global Operations

BEACON BAY LLC is based in the United States. However, we may process your information in countries other than your country of residence. This is necessary to provide you with our products and services.

Data Transfer Mechanisms

When we transfer your information internationally, we take steps to ensure that it is protected in accordance with this Privacy Policy and applicable laws. We use Standard Contractual Clauses approved by the European Commission and other appropriate safeguards.

Your Consent

By using our Site and providing your information, you consent to the transfer of your data to the United States and other countries where we operate.

X. California Privacy Rights

California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights are in addition to the rights described elsewhere in this Privacy Policy.

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.

Right to Delete: You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions.

Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.

Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information. We do not sell your personal information and have not done so in the past 12 months.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

How to Exercise Your California Rights

To exercise your California rights, please contact us at:

Email: minh.bckm@gmail.com

Phone: +84793594686

Mail: BEACON BAY LLC, 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702

We may need to verify your identity before processing your request. We will respond within 45 days of receiving a verifiable request.

California “Shine the Light” Law

Under California’s “Shine the Light” law (Civil Code Section 1798.83), California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at minh.bckm@gmail.com.

Do Not Track

As noted above, we do not currently respond to “Do Not Track” signals from your browser. However, you can manage your cookie preferences through your browser settings.

XI. European Privacy Rights (GDPR)

Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). These rights are in addition to the rights described elsewhere in this Privacy Policy.

Lawful Basis for Processing: We process your personal information on the following lawful bases:

  • Contractual Necessity: To fulfill our contract with you, including processing orders and providing customer service.

  • Legitimate Interests: To operate our business, improve our Site, and send you relevant marketing communications.

  • Consent: When you have given us explicit consent to process your information for specific purposes.

  • Legal Obligation: To comply with legal and regulatory requirements.

Your GDPR Rights:

  • Right to access your data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent

  • Right to lodge a complaint with a supervisory authority

Data Protection Officer

For GDPR-related inquiries, please contact us at:

Email: minh.bckm@gmail.com

Phone: +84793594686

UK Privacy Rights

If you are a resident of the United Kingdom, you have similar rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please contact us using the information above to exercise your rights.

XII. Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of their personal information. We do not sell your personal information. However, Nevada residents may still contact us at minh.bckm@gmail.com to opt-out of any future sale.

XIII. Updates to This Privacy Policy

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will:

  • Update the “Last Updated” date at the bottom of this page

  • Notify you of material changes by email or by posting a notice on our Site

  • Provide a summary of the changes for your review

Your Acceptance of Changes

Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, please discontinue use of our Site.

Review This Policy Periodically

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. The most current version of this policy is always available on our Site.

XIV. Contact Us

How to Reach Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

BEACON BAY LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
United States

Phone: +84793594686

Email: minh.bckm@gmail.com

Website: https://beaconbay.shop

Response Time

We strive to respond to all privacy inquiries within 30 days. We take your privacy concerns seriously and will work to resolve any issues promptly and fairly.

Complaints

If you believe that we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.

XV. Glossary of Terms

To help you understand this Privacy Policy, here are definitions of some key terms:

Personal Information: Any information that identifies, relates to, describes, or could reasonably be associated with a specific individual. This includes names, email addresses, phone numbers, physical addresses, IP addresses, and payment information.

Sensitive Personal Information: Information that requires extra protection, including payment card details, precise location data, and information about children.

Processing: Any operation performed on personal information, including collection, storage, use, transfer, deletion, and disposal.

Data Controller: The entity that determines the purposes and means of processing personal information. BEACON BAY LLC is the data controller for your information.

Data Processor: The entity that processes personal information on behalf of the data controller. Our service providers are data processors.

GDPR: The General Data Protection Regulation, a European Union regulation that governs data protection and privacy.

CCPA: The California Consumer Privacy Act, a California law that governs data protection and privacy for California residents.

PCI DSS: The Payment Card Industry Data Security Standard, a set of security standards for organizations that handle credit card information.

XVI. Summary of Key Points

This Privacy Policy explains that BEACON BAY LLC:

  • Collects personal information to process orders, provide customer service, and improve our Site

  • Uses your information for order fulfillment, marketing (with your consent), analytics, and fraud prevention

  • Does not sell your personal information to third parties

  • Shares your information only with trusted service providers

  • Uses Stripe for secure payment processing

  • Protects your data with encryption and other security measures

  • Respects your rights to access, correct, and delete your information

  • Complies with applicable privacy laws, including CCPA and GDPR

  • Updates this policy periodically and notifies you of changes

BEACON BAY LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
United States

Phone: +84793594686
Email: minh.bckm@gmail.com
Website: https://beaconbay.shop