Terms and Conditions – BEACON BAY LLC

Welcome to BEACON BAY LLC

These Terms and Conditions (“Terms”) govern your use of the BEACON BAY LLC website located at https://beaconbay.shop (the “Site”) and your purchase of products from BEACON BAY LLC (“we,” “us,” “our,” or the “Company”). By accessing or using our Site, browsing our products, or making a purchase, you agree to be bound by these Terms. Please read them carefully before placing any order.

If you do not agree with any part of these Terms, you should not use our Site or purchase our products. These Terms constitute a legally binding agreement between you and BEACON BAY LLC. We recommend that you print or save a copy of these Terms for your records.

BEACON BAY LLC is a Florida Limited Liability Company with our principal place of business located at 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702. Our phone number is +84793594686, and our email address is minh.bckm@gmail.com.

I. Acceptance of Terms

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

The most current version of these Terms will always be available on this page. If you have any questions about these Terms, please contact us at minh.bckm@gmail.com or +84793594686.

II. Eligibility and Account Registration

Eligibility

To use our Site and make purchases, you must be at least 18 years of age or the age of majority in your jurisdiction. By using this Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

If you are under 18, you may only use this Site with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

Account Registration

While you may browse our Site without creating an account, you will need to provide certain information to make a purchase. You may choose to create a customer account, which allows you to:

Save your shipping and billing addresses for faster checkout
View your order history and track shipments
Manage your preferences and communication settings

When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate, current, and complete
Protect your account password and login credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that you have violated these Terms or provided false or misleading information.

III. Products and Pricing

Product Descriptions

We strive to provide accurate and detailed descriptions of all products on our Site. However, we do not warrant that product descriptions, images, or other content are complete, reliable, current, or error-free. Product colors, sizes, and appearances may vary depending on your display settings and other factors.

If a product we sell does not match its description, your sole remedy is to return it in accordance with our Refund and Return Policy.

Pricing

All prices listed on our Site are in United States Dollars (USD) unless otherwise indicated. We make every effort to ensure that pricing information is accurate. However, errors may occasionally occur.

If we discover an error in the price of a product you have ordered, we will:

Contact you to inform you of the error
Give you the option to cancel your order or confirm it at the correct price
If we are unable to contact you, we will cancel the order and issue a full refund

We reserve the right to modify prices at any time without prior notice. The price in effect at the time you place your order will be the price you pay, subject to any applicable taxes and shipping charges.

Availability

All products are offered subject to availability. We make every effort to maintain accurate inventory counts on our Site. However, in the event that a product becomes unavailable after you place an order, we will:

Contact you to inform you of the issue
Give you the option to wait for restocking, select an alternative product, or cancel your order for a full refund

Product Variations

Some of our products, particularly ornaments and candles, are handcrafted or made with natural materials. As a result, there may be slight variations in color, size, texture, or appearance between individual items. These variations are normal and add to the unique character of each product. They do not constitute defects and are not grounds for return unless the variation is significant or materially affects the product’s functionality.

IV. Orders and Acceptance

Order Process

When you place an order through our Site, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your offer for any reason, including but not limited to:

Product availability
Errors in pricing or product descriptions
Suspected fraud or unauthorized activity
Failure to meet credit or payment verification requirements

Order Confirmation

After you place an order, you will receive an email confirming the details of your order. This email is an acknowledgment that we have received your order and does not constitute acceptance of your offer.

We will send a second email once your order has been shipped. This shipping confirmation constitutes our acceptance of your order.

Right to Cancel Orders

We reserve the right to cancel any order at any time prior to shipment, including but not limited to situations involving:

Suspected fraud or unauthorized payment
Inventory errors
Pricing errors
Technical issues with our Site
Violation of these Terms

If we cancel your order, we will issue a full refund to your original payment method.

V. Payment

Accepted Payment Methods

We accept the following payment methods:

Credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
Apple Pay
Google Pay

All payments are processed securely through Stripe, a leading payment processing platform. For detailed information about our payment methods and security, please refer to our Payment Methods page.

Payment Authorization

By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and shipping charges. You represent and warrant that you have the legal right to use the payment method you provide.

Payment Verification

We reserve the right to verify your payment method and identity before processing your order. This may include checking your billing address against the address on file with your card issuer, contacting you for additional information, or requesting additional documentation.

Taxes

You are responsible for all applicable taxes associated with your order. Sales tax is calculated based on the applicable rate at your shipping address. For orders shipping to Florida, sales tax will be applied. For orders shipping to other states, sales tax may apply depending on local laws.

Currency

All transactions are processed in United States Dollars (USD). For international customers, your card issuer will convert the amount to your local currency at their exchange rate. You may be subject to foreign transaction fees depending on your card issuer’s policies.

VI. Shipping and Delivery

Shipping Policy

Our shipping policy is detailed in our Shipping Policy page. By placing an order, you agree to the terms and conditions of our Shipping Policy, including but not limited to:

Shipping rates and methods
Delivery timeframes
International shipping restrictions
Customs and import duties
Lost or damaged shipments

Title and Risk of Loss

Title to products passes to you upon delivery to the carrier. Risk of loss and damage passes to you when the carrier takes possession of your package. We are not responsible for items that are lost, stolen, or damaged after delivery to the carrier, except as provided in our Shipping Policy.

Delivery Issues

If you experience issues with delivery, including but not limited to:

Late delivery
Lost package
Damaged package
Incorrect delivery address

Please contact us immediately at minh.bckm@gmail.com or +84793594686. We will work with our shipping partners to investigate and resolve the issue.

VII. Returns and Refunds

Our Refund and Return Policy governs all returns and refunds. By placing an order, you agree to the terms of that policy. In summary:

You have 30 days from delivery to initiate a return
Items must be unused, undamaged, and in original packaging
Some items are non-returnable, including socks for hygiene reasons
Refunds are credited to the original payment method
You are responsible for return shipping costs unless the return is due to our error

For complete details, please refer to our Refund and Return Policy page.

VIII. Intellectual Property

Ownership

All content on this Site, including but not limited to text, graphics, logos, images, product designs, audio clips, video clips, digital downloads, and software, is the property of BEACON BAY LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

BEACON BAY LLC, the BEACON BAY LLC logo, and all other trademarks, service marks, and trade names appearing on this Site are the exclusive property of BEACON BAY LLC. Other product and company names mentioned on this Site may be the trademarks of their respective owners.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this Site for your personal, non-commercial purposes. This license does not include:

Any commercial use of the Site or its contents
Any downloading, copying, or distribution of content for commercial purposes
Any modification, derivative work, or reverse engineering of the Site or its content
Any use of data mining, robots, or similar data gathering and extraction tools

Prohibited Uses

You may not use this Site in any way that:

Violates any applicable law or regulation
Infringes on the intellectual property rights of others
Harasses, abuses, or threatens others
Transmits viruses or other harmful code
Attempts to gain unauthorized access to our systems
Interferes with the operation of the Site
Engages in fraudulent or deceptive activities

Copyright Infringement

If you believe that your intellectual property rights have been infringed by content on our Site, please contact us at minh.bckm@gmail.com with:

A description of the copyrighted work you claim has been infringed
A description of the allegedly infringing material
Your contact information
A statement that you have a good faith belief that the use is unauthorized
A statement that the information in your notice is accurate
Your signature

We will respond to all legitimate copyright infringement notices in accordance with the Digital Millennium Copyright Act (DMCA).

IX. User-Generated Content

Submissions

By submitting content to our Site, including but not limited to product reviews, comments, photos, or other materials, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media now known or hereafter developed.

Representations and Warranties

You represent and warrant that:

You own or control all rights to the content you submit
The content is accurate and not misleading
The content does not violate these Terms or any applicable law
The content does not infringe on the rights of any third party

Right to Remove

We reserve the right to remove or edit any user-generated content at our sole discretion, including but not limited to content that we consider inappropriate, offensive, defamatory, or in violation of these Terms.

X. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.

Key points of our Privacy Policy include:

We collect information necessary to process orders and provide customer service
We do not sell or share your personal information with third parties for marketing purposes
We use industry-standard security measures to protect your data
You have rights regarding your personal information, including access and deletion

For complete details, please refer to our Privacy Policy page.

XI. Disclaimer of Warranties

“As Is” and “As Available”

THE SITE AND ALL PRODUCTS, SERVICES, AND CONTENT PROVIDED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, BEACON BAY LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
TITLE AND NON-INFRINGEMENT
ACCURACY OR RELIABILITY OF CONTENT
UNINTERRUPTED OR ERROR-FREE OPERATION

No Medical or Professional Advice

Our products are intended for general use and enjoyment. They are not intended to diagnose, treat, cure, or prevent any medical condition. Nothing on our Site constitutes medical, legal, financial, or other professional advice. Always consult with qualified professionals for specific advice.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BEACON BAY LLC AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, OR DATA
LOSS OF GOODWILL OR REPUTATION
BUSINESS INTERRUPTION
PERSONAL INJURY OR PROPERTY DAMAGE
DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE SITE OR PRODUCTS

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Applicable Law

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

XII. Indemnification

You agree to indemnify, defend, and hold harmless BEACON BAY LLC, our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

Your use of the Site
Your violation of these Terms
Your violation of any applicable law or regulation
Your infringement of any third-party rights
Any content you submit to the Site

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in defending such claims.

XIII. Limitation of Time to File Claims

Any claim or cause of action arising out of or related to these Terms or your use of the Site must be filed within one year after the claim or cause of action arose. Any claim or cause of action not filed within this time period is permanently barred.

XIV. Governing Law and Dispute Resolution

Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal proceeding arising from or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Pinellas County, Florida.

Dispute Resolution

We are committed to resolving any disputes fairly and efficiently. Before initiating any legal proceeding, you agree to contact us to attempt to resolve the dispute informally. We will make every effort to resolve your concerns.

If informal resolution is unsuccessful, any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in St. Petersburg, Florida.

Waiver of Class Action

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE THE RIGHT TO PARTICIPATE AS A CLASS MEMBER OR IN ANY CLASS ACTION.

Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE.

XV. Termination

We reserve the right to terminate or suspend your access to our Site and services at any time, without prior notice, for any reason, including but not limited to:

Violation of these Terms
Fraudulent or illegal activity
Non-payment of amounts due
Request by law enforcement or government agencies
Unexpected technical issues

Upon termination, your right to use the Site will immediately cease. Provisions that by their nature should survive termination, including but not limited to intellectual property rights, warranty disclaimers, indemnification, and limitation of liability, shall survive.

XVI. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by BEACON BAY LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

By using our Site, you acknowledge and agree that BEACON BAY LLC is not responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.

XVII. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be reformed to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties.

XVIII. Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of BEACON BAY LLC. The failure of BEACON BAY LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

XIX. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein, constitute the entire agreement between you and BEACON BAY LLC regarding your use of the Site and purchase of our products.

These Terms supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and BEACON BAY LLC.

XX. Force Majeure

BEACON BAY LLC shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, or severe weather
War, terrorism, or civil unrest
Government actions or regulations
Pandemics, epidemics, or public health emergencies
Labor disputes or strikes
Supply chain disruptions
Technical failures or cyberattacks

In the event of a force majeure, our obligations shall be suspended for the duration of the event, and we will make reasonable efforts to resume performance as soon as possible.

XXI. Customer Service Contact

If you have any questions, concerns, or issues regarding these Terms or any other aspect of our business, please contact us:

BEACON BAY LLC
7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
United States

Phone: +84793594686

Email: minh.bckm@gmail.com

Website: https://beaconbay.shop

Our customer service team is available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday: 10:00 AM – 4:00 PM (ET)
Sunday: Closed

XXII. Additional Provisions for International Customers

For customers outside the United States, the following additional provisions apply:

Compliance with Local Laws

You are responsible for ensuring that your use of our Site and purchase of our products complies with all applicable laws and regulations in your jurisdiction. Some products may not be legal or available in certain countries.

Customs and Import

You are responsible for complying with all customs, import, and export regulations in your country. You are also responsible for paying any customs duties, import taxes, or other fees imposed by your country’s authorities.

Currency Conversion

All prices are listed in USD. Your payment method provider will convert the amount to your local currency using their exchange rate. Exchange rate fluctuations are not our responsibility.

Shipping Restrictions

Some products may be restricted or prohibited in certain countries due to local laws, shipping regulations, or carrier restrictions. We reserve the right to refuse orders to countries where we are unable to ship.

Legal Capacity

You represent that you have the legal capacity to enter into a binding contract in your jurisdiction.

XXIII. California Residents

For California residents, the following additional rights apply:

California Consumer Rights

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information:

The name and address of the provider of the Site: BEACON BAY LLC, 7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702
The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

California Privacy Rights

Under California’s “Shine the Light” law (Civil Code Section 1798.83), California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at minh.bckm@gmail.com.

XXIV. Updates and Changes to These Terms

BEACON BAY LLC reserves the right to update, modify, or change these Terms at any time without prior notice. We will post the updated Terms on this page with a revised “Last Updated” date. Your continued use of our Site after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed about our practices. The most current version of these Terms is always available on our Site.